Have you ever struggled setting Special Finance Appointments? Having a proven Special Finance Phone Script that builds credibility, creates curiosity, and gains a commitment from the customer is essential in maximizing your opportunity with Special Finance Leads and boosting your appointment show rate. However, no matter how good your script and delivery is, three common questions tend to arise, and having the proper answer to these questions will often dictate your ultimate success on the phone. Below are answers to these common questions.
1: What will I need for down payment?
Great question! One of the things that separate us here at _________ is we want to set you up for success. We want to get your credit working for you rather than against you. Therefore, we are going to do our best to work with whatever you have available. Keep in mind that the more cash down and/or trade equity you have, the more options that will be available to you.
2: What will my payment be?
Great question! One of the things that separate us here at _________ is we want to set you up for success. We want you to enjoy a newer nicer vehicle and an affordable payment. We want to see your credit working for you rather than against you. Therefore, when you come in, we are going to have a conversation about what you can afford, and that’s all we are going to work with.
3: What will my interest rate be?
Great question! One of the things that separate us here at _________ is we want to set you up for success. We want to get your credit working for you rather than against you. Unlike other dealerships, we do not have one set rate. In fact, we aim to provide you with choices. When you come in, you’ll select a vehicle, we’ll spend a few minutes gathering a little more information, the lenders will review the documents your bringing in, and I will be able to show you exactly how you can secure financing and drive home in your new vehicle.
Mike Hirschfield is the CEO of Cornerstone Dealer Development, LLC. Mike helps teams and individuals build personal influence, become trusted advisors, and leverage personal solutions that are aligned with their customers’ most powerful buying motives. Mike helps teams and individuals grow their sales & profits by developing their ability to ✔Connect ✔Compel and ✔Commit their customers to take action and buy now!
Follow Mike on Twitter @FoundationToWin
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